Registered Scottish Charity No SC005222

FAQ

At Abbeyfield Paisley, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 0141 889 9162 or E-mail to paisley.abbeyfield@tiscali.co.uk .

Who is Abbeyfield House for?

Anyone over retirement age who no longer feels able to cope or does not wish to live alone at home. Particular consideration is given to local people (or to those with local connections).

Abbeyfield strives to practice equal opportunities and thus is open to all, regardless of race, gender, colour, religious beliefs and ethnic origin.

Can couples apply?

Yes. We can accommodate both single people and couples

Can I get help with the Charges?

You may be entitled to claim Income Support or Housing Benefit when living in Abbeyfield Paisley The level of your savings may affect your entitlement to benefit. The Finance Administrator, Citizen’s Advice Bureau and local offices of the Benefits Agency and Renfrewshire Council can provide advice on the best option for you. If you need help with paying the fees in the House you will be assessed by the local authority.

Will you need to know my financial circumstances?

The Society will need to ask how you will meet the charges and will request you sign an agreement to pay. All personal information is always treated in the strictest confidence. You may wish to ask for help in claiming certain benefits. If not, your privacy will be respected.

What happens if I become ill?

Minor illnesses may be managed within the Abbeyfield House with the help and support of your care team. If you have to stay in hospital for any reason, it will be taken for granted that you will return to Abbeyfield when you are well enough.

What happens if I am unable to live independently in my room?

If you become very frail it may be advisable to move into a Care Home or other similar facility. Should you require long-term nursing care then other arrangements may have to be made in consultation with you, your sponsor, family or friends and the local health authority.

Will I have to share a bathroom and toilet?

No, our rooms offer fully en suite facilities.

Is smoking allowed?

Smoking is not allowed within the building.

Can I bring my pet?

Sorry but pets are not allowed

What about a telephone and television?

All rooms in our buildings have access to a telephone point for you to install a telephone at your own expense. An aerial point is provided in each room to which you can connect your own television. You may wish to install a digital service and this, where possible, can be arranged at your expense

Last Updated Thursday 13th august 2009